Frequently Asked Question

What are self-service resources?
Last Updated 2 years ago

Self-service resources is content created in order to minimize the need for technical support representative. The more independent you are, the faster you will complete your work. Before reaching out to post a support ticket please make sure you've tried to find your answer in the self-service resources: 

Search our documentation
Search our Knowledgebase
Get video support on demand
Youtube tutorials

If you are an absolute beginner it is strongly recommended to, at least, pass the HIL Fundamentals, the first course in the HIL Specialist 2.0 specialization, before you continue on your own. The more independent and skilled you are, the faster you will complete your HIL project. With that in mind please consider investing more time to master the self-support by completing the entire HIL Specialist 2.0 specialization.

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