Frequently Asked Question

How can I help with getting my questions answered?
Last Updated 5 years ago

Before opening a new ticket please search our Knowledgebase and documentation as your question might already be answered there. If you still haven't got an answer, please provide as many details about your problem as you can.
The easiest way for us to assess your problem is by recreating it, so please attach all of your working files. These should primarily include: schematic files (tse), model settings file (.runx) and HIL SCADA panel file (.cus).

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